FAQ

Deposit and withdrawal

Why is my deposit locked?
Published on Dec 19, 2023Updated on Aug 26, 20261,008
What are untradable assets?
Published on Sep 26, 2023Updated on Aug 26, 20264,054
How do I verify OKX's ownership and balance of the wallet address？
Published on Sep 26, 2023Updated on Aug 26, 20261,042
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on Aug 22, 2023Updated on Sep 9, 2026423
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Aug 26, 202672,443
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on Aug 26, 202621,841
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Aug 26, 202621,612
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Aug 14, 2026439
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Aug 26, 20269,227
How to withdraw, trade and stake WLD tokens on OKX wallet?
Published on Jul 28, 2023Updated on Aug 11, 2026103
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Aug 5, 20265,703
What is Proof of Reserves (PoR) user snapshot data?
Published on Jan 20, 2023Updated on Oct 23, 2026602

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