FAQ

Deposit and withdrawal

Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Aug 26, 202614,462
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Sep 1, 20261,116
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on Aug 22, 2023Updated on Aug 26, 2026422
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Aug 26, 202671,787
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on Aug 26, 202621,756
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Aug 26, 202621,397
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Aug 14, 2026431
How do I check my deposit progress?
Published on Aug 13, 2023Updated on Aug 26, 20269,182
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Aug 26, 20269,089
How to withdraw, trade and stake WLD tokens on OKX wallet?
Published on Jul 28, 2023Updated on Aug 11, 2026103
Travel Rule FAQ
Published on Jul 20, 2023Updated on Aug 26, 2026865
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Aug 5, 20265,678
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Published on May 10, 2023Updated on Aug 13, 2026189
What is Proof of Reserves (PoR) user snapshot data?
Published on Jan 20, 2023Updated on Aug 26, 2026568

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