FAQ
Account management and security
- Passkey FAQPublished on 19 Mar 2025Updated on 26 Aug 2026188
- How do I transfer/deposit crypto with my sub-accounts?Published on 14 Jan 2025Updated on 23 Sept 20261
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 25 Aug 202623,049
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 25 Aug 202686
- How do I secure my exchange account?Published on 12 Jun 2024Updated on 26 Aug 20261,443
- How do I register an account on OKX?Published on 23 May 2024Updated on 12 Oct 202671
- What should I do if my phone number/email address/authenticator app is unavailable?Published on 15 Sept 2023Updated on 25 Aug 20266,720
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 1 Oct 20264,644
- How do I change my phone number?Published on 7 Sept 2023Updated on 25 Aug 202615,500
- How do I change my email?Published on 6 Sept 2023Updated on 5 Aug 20264,481
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 4 Sept 202614,322
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 25 Aug 202617,421
- What is sub-account?Published on 22 Aug 2023Updated on 20 Aug 20261,920
- How do I close my account? (web)Published on 22 Aug 2023Updated on 29 Sept 2026480
- How do I close my account? (app)Published on 22 Aug 2023Updated on 29 Sept 2026925
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