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Why is my accessible balance lower than my funds unavailable for withdrawal?
He receives 20 ETH at 17:10 UTC. USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDC at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.Published on May 13, 2024Updated on Aug 26, 2026412X Stake FAQ
Examples: User A stakes 1,000 USDT at 4:10 PM (UTC), and the amount stays the same across all 3 snapshots. Their staking amount for the 4–5 PM window is recorded as 1,000 USDT. User B stakes 2,000 USDT at 4:50 PM (UTC), but all 3 snapshots for the 4–5 PM window have already been taken. Their staking amount for that window is recorded as 0 USDT.Published on May 12, 2026Updated on Aug 5, 202692026 Year-End Gift FAQ
You may be eligible if you meet either of the following requirements: Your average daily assets from October 4 to October 17, 2026 meet the VIP1 threshold for your OKX site; or Your rolling 30-day trading volume meets the VIP1 threshold for your OKX site in the trading-tier snapshot taken at 23:55 (UTC+8) on October 17, 2026. Users on the approved whitelist may also be eligible. VIP thresholds can differ by site. Why can't I see the 2026 End-of-Year Gift claim entry?Published on Oct 2, 2026Updated on Oct 21, 20261How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on Sep 29, 2023Updated on Aug 5, 2026580Social Login FAQ
You can access these accounts on supported platforms by signing in with the same social account.4. Can I change the name of my Social Login wallet? The wallet name defaults to the name associated with your social media account. Custom naming and cross-platform synchronization are supported.5. Is the Social Login wallet self-custodial? Yes. Wallet keys are generated and managed in a TEE, and OKX does not access your seed phrase or private key in plaintext.6.Published on Sep 7, 2026Updated on Sep 15, 202619How do I mint NFTs?
It supports NFT creation and trading across more than 17 blockchains, including Ethereum, BSC, Polygon, and Aptos. Through OKX NFT, users can create NFTs on multiple blockchains and trade them seamlessly across platforms. Currently, trading NFTs on the OKX NFT Marketplace incurs zero service fees. Users can also list NFTs across multiple external marketplaces such as OpenSea, Blur, LooksRare, and Magic Eden via OKX Wallet, making NFT selling more convenient and efficient.Published on May 5, 2023Updated on Aug 5, 2026669OKX Web3 FAQ
The smart contracts connected to our Web3 services are open-source and publicly available for use by anyone, including other non-custodial wallet software providers.These smart contracts aren't owned, deployed, or controlled by us.4. Are there any restrictions on using our Web3 Wallet? Use of our Web3 Wallet is subject to certain eligibility requirements.Published on Jan 19, 2026Updated on Aug 24, 2026173OKX x McLaren NFT Sweepstakes Terms & Conditions
Selection of Winners: For Entry Periods 1-16 (2024 McLaren race schedule) and Entry Period 17 (year-end NFT), everybody that mints an NFT will be entered into a chance to be entered into a prize-winning opportunity. Mints for each Entry Period are open at the times listed in Sections 3-4. In other words, all eligible participants receive an NFT with its rarity to be determined.Published on Apr 25, 2024Updated on Aug 26, 2026608Tokenized stocks FAQ
Tokenized stocks cannot be used as trading margin or collateral.17. What's the difference between a Tokenized Stock and an actual stock? A Tokenized Stock is issued and managed by third-party providers, and its price isn't directly linked to the corresponding stock's price in the US stock market. These contracts trade on an independent order book with their own index price mechanism.Published on Feb 2, 2026Updated on Oct 2, 202619USDT One Way Convert FAQ
17 July, 2026.Does this new feature reopen USDT trading on OKX in Europe? No. USDT Convert does not reopen USDT trading, and it doesn't let users hold USDT as an investment on OKX in Europe. Deposits accepted through this feature are for conversion purposes only.How do I deposit USDT so it can be converted?Do I need to convert deposited USDT myself? Yes. A deposited USDT balance stays as USDT in your account until you convert it into USDC through Convert.Published on Jul 18, 2026Updated on Sep 10, 20261450,000 XPL X Drops Campaign Terms and Conditions
Campaign Overview and Period The "450,000 XPL X-Drops Campaign" (the "Campaign") begins on December 17, 2025 (the "Start Date") and ends on December 23, 2025 (the "Campaign Period").Published on Dec 16, 2025Updated on Aug 13, 2026Trading Fee Rules FAQ
, then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on Sep 3, 2026Updated on Oct 7, 2026Trading Fee Rules FAQ
, then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on Mar 22, 2024Updated on Sep 9, 20261,101Event Contracts FAQ
Event Contract Fee has been updated effective from May 6, 2026 at 16:00-17:00(UTC+8). For more details, please refer to Notice on OKX Event Contract Fee UpdateXAU (Gold) event contractWhat is the XAU (Gold) event contract? OKX launched the XAU (Gold) event contract on June 16, 2026 — the first event contract with a traditional finance (TradFi) asset as its underlying.Published on Apr 16, 2026Updated on Sep 3, 20262How do I buy crypto and earn rewards?
By this date, you'll need to have completed your first qualifying buy order (in order to receive the €5 reward in BTC) and a successful series of 4 consecutive buys (in order to receive the €45 reward in BTC). 4. What happens if I miss a day or if I don't complete my buy orders by the end of the campaign? If you miss a day, don't worry, you won't lose your progress entirely. Once you earn your first €5 reward in BTC, your streak will simply reset to Day 2.Published on Feb 19, 2026Updated on Aug 5, 20263