This article explains which documents OKX accepts as proof of address, so you can complete your identity verification without delays. You only need to submit one of the supported documents below. It must show your legal name and current residential address, and it must be complete, clear, official, and unaltered.Accepted documents Statement or account confirmation from a regulated bank, financial institution, neobank, or crypto-asset service provider — Issued within the last 6 months.

A photocopy, screenshot, image displayed on another device, previously taken photo, electronic credential from another app, or a separate photo of you holding the document doesn't replace an original-document check unless the page expressly offers that submission method. If another original document type is listed on the page, such as a passport, you may select and submit that document instead.

Submit a current official document showing the correct name.Renew an expired identity document Complete the update task shown on the identity-verification page and submit the renewed original document.

Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution.

Select Passkeys and complete the security verificationCreate with this device If you want to create your passkey with your current device, select Continue and complete the biometric authentication/PIN code on your deviceUse another device or physical key Select USB security key Insert your security key and follow the instructions to create your passkey Select A different device Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on your deviceVerify

Which types of documents can I use to verify my residential address for account identity verification?

For the best experience, please add your card directly through the Apple Wallet app. Once added, you can choose Apple Pay as your payment method on our app to buy crypto with that card.

Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.

Common Rejection Reasons A document may be returned if: It is unrelated to the selected source type Ownership cannot be confirmed Pages or required information are missing Details are blurry Salary, employer, or source information is missing The selected source does not match the document The file is password-protected The document appears to have been edited Official authentication is missing The document is older than the required period Correct the stated issue instead of uploading the same unchanged

Make sure your documents are clear and legible: All content should be fully visible, without any parts cropped or obscured. When submitting your documents, make sure that: The details provided are accurate and current, reflecting your business transactions or income source. The amounts on the documents are fully visible.What are the acceptable proof documents?

For the best experience, please add your card directly through the Google Wallet app.

To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the account verification documents you have provided during onboarding to OKX.2. Why do I need to verify my identity before making a a PayPal deposit? We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.

I used a relative’s or friend’s identity document for verification. What should I do? Identity verification must be completed with the account holder’s own valid identity document and facial verification. Stop using the other person’s document and submit an identity-ownership correction review through the verification page. The account may remain restricted while ownership is reviewed. Do not ask the document owner to complete additional facial checks on your behalf.6.

Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.

The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version. Any discrepancies or differences resulting from translation are not binding and do not hold legal weight for compliance or enforcement purposes.