How do I create passkeys? (web)

What are passkeys?

We now support Fast Identity Online (FIDO) passkeys as a two-factor authentication method. Passkeys allow you to enjoy password-free login without authentication codes. It's the most secure option to protect your account, and you can use your biometrics or a USB security key to log in.

Create a passkey

1. Before you create a passkey, make sure you at least have:

   • A device with Windows 10 or macOS Ventura, or

   • A mobile device running iOS 16.0.0 or Android 7.0 or later, or

   • A USB security key that supports the FIDO2 protocol

2. Make sure you're using a FIDO-supported browser with:

   • Chrome 109 or above

   • Safari 16 or above

   • Edge 109 or above

3. Log in to your account at okx.com and go to Profile > Security

4. Select Passkeys and complete the security verification

Create with this device

• If you want to create your passkey with your current device, select Continue and complete the biometric authentication/PIN code on your device

Use another device or physical key

• Select USB security key

  • Insert your security key and follow the instructions to create your passkey

• Select A different device

  • Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on your device

Verify with passkey

Here's how you can verify your passkey once you have enabled the feature:

Verify with your current device

1. You'll be prompted to use passkey for verification via biometrics (for example, Touch ID on a Mac)

Use Touch ID on your Mac for verification

Verify with another device

1. You'll be prompted to verify using a passkey on another device

2. Scan the QR code with your other device to complete the verification

Use another device to scan the QR code

Rename passkey

You can go to Profile > Security > Authentication methods > Passkeys, click the Passkey you want to rename, then click the "rename" button to help you identify the passkey easily.

Remove passkey

As a security precaution, if you remove a passkey without using another passkey to verify it may trigger a 24-hour restriction on withdrawals. If your account already has 10 passkeys, you'll need to remove one before adding a new one.To remove a passkey:

1. Go to the Security > Passkeys

2. Select the passkey and click the remove icon

3. Complete the verification process to confirm the removal

Note: If additional verification is required, the review process may take up to 24 hours. You'll be notified once it's complete

More info about Passkeys

Passkeys work differently for DEX trading wallet and Pay. You can check the labels beside each passkey to see which registered network it's used for.

Learn more about passkeys:

Passkey FAQ

How to fix common issues with DEX trading wallet passkeys?

Pay Passkey FAQ