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How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on Nov 10, 2023Updated on Aug 5, 202659How can you protect yourself from a phishing attack?
You can set the anti-phishing code on OKX app > Menu > Security > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on Aug 17, 2023Updated on Aug 26, 20263,894What's a futures trading bot and how do you automate trades with it?
This eliminates the need for constant manual monitoring and allows you to take advantage of market movements and opportunities as they arise, maximizing your potential for success. Trading bots also offer benefits such as eliminating emotional biases and human errors. Unlike human traders, bots operate based on predefined rules and strategies, removing the influence of emotions such as fear and greed.Published on Sep 4, 2026Updated on Sep 4, 2026My account says “We need to know more about you.” What should I do?
My account says, “We need to know more about you.” What should I do? This request asks you to confirm: How you use your account Where the money or crypto used on OKX came from How you accumulated your personal wealth Any other information requested in the task This request is different from identity verification. Receiving it does not, by itself, mean that you have done anything wrong.1.Published on Aug 28, 2026Updated on Sep 15, 20265OKX Card Subscription Cashback FAQ
You can earn 50% cashback on eligible subscription payments, up to €10 per calendar month. The same monthly cap applies to VIP and non-VIP users. Cashback is paid in USDG to your OKX Pay balance. The campaign has a cashback budget of €50,000 per calendar month. Once €50,000 in cashback has been awarded in a calendar month, the campaign will be paused for the remainder of that month and no further subscription cashback will be awarded.Published on Aug 19, 2026Updated on Oct 7, 20267How do I remove my debit or credit card?
OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm. To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.Published on Apr 21, 2026Updated on Aug 26, 20263How to fix passkey error 50162 on Android devices
Find the passkey(s) Delete the passkey(s) Important note: if you also use OKX Pay, and the OKX Pay passkey works normally, do not delete the passkey labeled "OKX Pay," otherwise you may not be able to use OKX Pay. Return to OKX app and use your account normally. Optional: you can add or create a new passkey again after the deletionPublished on Dec 8, 2025Updated on Aug 26, 20265,100How do I create passkeys? (app)
If your account already has 10 passkeys, you'll need to remove one before adding a new one. To remove a passkey: Go to the Menu > Account settings > Security > Passkeys Select the passkey you want to delete Complete the verification process to confirm the removal Note: If additional verification is required, the review process may take up to 24 hours.Published on Aug 16, 2023Updated on Oct 22, 202614,297How do I use OKX Wallet Trader Mode for copy trading?
When turned off, you may add to existing positions and set a maximum number of additional buys per token (Increase time). Risk Control Settings (optional) Buy Budget: The net buy cap for a copy trading task (net cost = cumulative buys − cumulative sells − gas). Once exceeded, subsequent copy-buy trades will be automatically filtered. If not set, there is no cap. Strategy Stop Loss: The cumulative loss cap for a copy trading task (in USD).Published on Dec 10, 2025Updated on Aug 6, 202635How do I submit my proof of address (POA)?
If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file. The POA must match with the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdictions.Published on Sep 5, 2023Updated on Aug 5, 20265What proof of address documents can I submit?
This article explains which documents OKX accepts as proof of address, so you can complete your identity verification without delays. You only need to submit one of the supported documents below. It must show your legal name and current residential address, and it must be complete, clear, official, and unaltered.Accepted documents Statement or account confirmation from a regulated bank, financial institution, neobank, or crypto-asset service provider — Issued within the last 6 months.Published on Aug 28, 2026Updated on Aug 28, 2026What's OKX Card?
Note: your card's billing address must match the address registered on your main OKX account. You can't set a different billing address just to meet a merchant's requirements.Published on Mar 24, 2026Updated on Oct 22, 2026305How do I add OKX widget on my phone?
Customize the trading pair(s) you want to view on your lock screen. Options may vary depending on the widget type Select the trading pair that you want to feature Select Done after the edits If you want to remove a lock screen widget, you can long-press the lock screen > Customise > Find the lock screen widget you want to remove > Tap the delete icon on the widget > Done.Published on Aug 15, 2023Updated on Oct 13, 20266,563How do I buy with debit / credit cards?
Select Next and provide your billing address, then select Add card to complete adding a card to your account After it's successfully added, select the card you just added on the payment selection page and click Preview Confirm all the details on the preview page and then select Buy To confirm your transaction, you will need to obtain a code from your bank via SMS or the banking app.Published on Feb 22, 2024Updated on Oct 2, 2026592How do I create passkeys? (web)
> Authentication methods > Passkeys, click the Passkey you want to rename, then click the "rename" button to help you identify the passkey easily.Remove passkey As a security precaution, if you remove a passkey without using another passkey to verify it may trigger a 24-hour restriction on withdrawals.Published on Aug 16, 2023Updated on Oct 22, 20264,460