FAQ
Account management and security
- How do I close my account? (web)Published on 22 Aug 2023Updated on 10 Aug 2026477
- How do I close my account? (app)Published on 22 Aug 2023Updated on 25 Aug 2026914
- How do I close my account? (app)Published on 22 Aug 2023Updated on 5 Aug 20268
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 25 Aug 2026414
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 25 Aug 2026378
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 25 Aug 2026404
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 25 Aug 2026601
- How do I change or reset my login password if I forgot my login credentials?Published on 22 Aug 2023Updated on 11 Aug 202619,944
- How do I update my login password?Published on 22 Aug 2023Updated on 5 Aug 202632
- I haven't received the verification codePublished on 16 Aug 2023Updated on 26 Aug 202633,824
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 14 Aug 202614,021
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 5 Aug 20264,405
- My authenticator app isn't working, what should I do?Published on 11 Aug 2023Updated on 26 Aug 20262,235
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 25 Aug 20265,356
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 25 Aug 20261,796
Showing 31-45 of 46 articles