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OKX will list SPACE ID (ID), Galxe (GAL) for spot trading
OKX is pleased to announce the listing of SPACE ID (ID), Galxe (GAL) on our spot trading markets.Please take note of the following schedule: ID, GAL deposit will open at 06:00 am UTC on Apr. 20 ID /USDT, GAL /USDT Spot trading will open at 10:00 am UTC on Apr. 20 ID, GAL withdrawal will open at 10:00 am UTC on Apr. 21 SPACE ID is building a universal name service network with a one-stop identity platform to discover, register, trade, manage Web3 domains.Published on Apr 20, 2023Updated on Aug 5, 2026AnnouncementsWhy am I asked to confirm my personal details again?
They help us confirm that your transactions are legitimate and align with your account activity.What details might I need to confirm?Published on Mar 19, 2025Updated on Aug 26, 2026FAQ194How do I find my user ID (UID)?
You'll see your user ID under Profile > Personal info, and there's a copy option next to your user ID User ID is one of the details shared within the Personal info section You'll need to provide your user ID for any customer support issues. Learn more about your account by visiting our OKX FAQ page.Published on Mar 20, 2025Updated on Aug 25, 2026FAQ223What should I do if my withdrawal was sent to the wrong user ID (UID)?
If the recipient doesn’t respond or refuses, we can’t forcefully retrieve the funds.How do I avoid this in the future? Always double-check the UID or withdrawal address before confirming a transfer. Consider using the Address Book feature in your OKX account to save frequently used addresses safely. Enable security reminders and confirmations in your account settings to reduce mistakes.Published on Oct 13, 2025Updated on Aug 5, 2026FAQ23Guide to ID and selfie photos for identity verification
The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID? Photos of your ID must be in color, and the photographed ID must be the original, not a screenshot, another photo, or a photocopy. The photos of your ID should also show all corners of the ID card or document.Published on Oct 13, 2023Updated on Aug 25, 2026FAQ14,519OKX Orbit Creator Rewards Program is Now Live
Maintain good standing You must not have been penalized for violating the Content Policy for OKX Orbit in the current cycle. Keep content live At least one eligible post from the current cycle must still be live on Orbit at the time of reward payout. FAQ Do I need to sign up? No. As long as you meet the eligibility requirements, the system automatically includes you in that week's payout. Just post and you're in. 2. What types of content are eligible?Published on Apr 2, 2026Updated on Aug 5, 2026Product documentationOKX will delist FEG/USDT at 9:00 am UTC on May 13
OKX will delist the FEG/USDT trading pair and open FEG withdrawals at 9:00 am UTC on May 13. Users who have pending orders for the FEG/USDT trading pair should cancel the pending order before 9:00 am UTC on May 13 or the pending order will be automatically cancelled by the order system, FEG will be returned to your trading account after the order cancellation is completed. We apologize for any inconveniences.Published on May 13, 2021Updated on Aug 5, 2026AnnouncementsAffiliate FAQ
Where do I find the channel ID? Ask the affiliate directly for their channel ID — a string of digits they can look up in their own affiliate portal. An invite code, a referral code, or a community name won't work in the rebind form, and entering one is the most common reason a request fails.If you use a Win Back Invitation link, you don't need the channel ID at all — the correct invite code is filled in automatically.How do I check whether my rebind went through?Published on Sep 1, 2026Updated on Sep 1, 2026FAQHow Do I Fix a Corrupted OKX Wallet Browser Extension?
Restore your wallet using the recovery phrase or private key, then delete the backup folder created in Step 2.Google Chrome In the browser address bar, enter: chrome://extensions/ Locate the corrupted OKX Wallet extension and note its Extension ID. Open File Explorer and navigate to: C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings Locate the folder named after the Extension ID from Step 1. Copy it to another location as a backup.Published on Jun 26, 2026Updated on Aug 5, 2026FAQ31Crypto Tax Reporting (DAC8) FAQ
It's the European implementation by the Organisation for Economic Co-operation and Development (OECD) to ensure tax transparency in the digital asset space.Why am I being asked for my personal tax information? Under DAC8 regulations, we're required to collect your tax residency information, including your Tax Identification Number (TIN) or a functional equivalent.Published on Feb 23, 2026Updated on Aug 5, 2026FAQ6OKX to list perpetual for ID crypto, along with its margin trading and Simple Earn
We are pleased to announce that USDT-margined perpetual swaps for ID will be enabled at 10:00 am UTC on December 8. ID margin trading and Simple Earn will be enabled at 8:00 am UTC on December 8. The updates will cover both the web and app interfaces as well as the API. The details are as follows: I. Margin trading and Simple Earn Spot margin trading will be activated for the following pair: ID/USDT.Published on Dec 8, 2023Updated on Aug 19, 2026AnnouncementsWhat costs apply besides trading fees?
See How can I reduce trading fees? Check whether the affiliate programme applies to you. It's a published route to fee rebates beyond your fee tier. See the OKX affiliate programmePublished on Sep 4, 2026Updated on Sep 4, 2026FAQA beginner's guide to identity verification
Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID? A government-issued ID is a type of identification that is officially issued by the government and legally accepted as identity.Published on Sep 25, 2023Updated on Aug 25, 2026FAQ6,516How do I deposit USD with an international wire transfer?
Why can't I access the "Deposit USD" feature? To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Why am I only able to select certain payment method types?Published on Dec 31, 2024Updated on Aug 5, 2026FAQ9What are the spot trading fees, and how is my fee tier set?
If you joined a programme that pays a rebate, that rebate is handled under the terms of the programme rather than by changing the rate quoted on the fee schedule. For the published rebate route, see the OKX affiliate programme.Published on Sep 16, 2025Updated on Sep 3, 2026FAQ259