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Who can access X-Perps?
The message identifies which restriction is holding the transfer, which is what's needed to diagnose it — retrying without it tends to produce the same result. Important note: X-Perps are leveraged derivatives. Leverage can amplify both gains and losses, and losses may occur rapidly. These products may not be suitable for all investors. OKX Europe Markets Limited is authorised and regulated by the Malta Financial Services Authority under the Investment Services Act.Published on Apr 15, 2026Updated on Sep 4, 20264How do I add OKX widget on my phone?
The methods are as below: Disable battery optimization via Settings > Battery > Battery optimizations > Don't optimize Keep apps running in the background via Settings > OKX app > allow Background Activity Lock the OKX App to keep it running in the background. Firstly, access the recent apps area, locate the OKX app. Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.Published on Aug 15, 2023Updated on Oct 13, 20266,563How can I enhance my OKX app security?
Your phone overheats suddenly and experiences rapid battery drain. Unknown apps (for example, "cleaner," "toolkit," or "meeting" apps) install themselves automatically. You experience frequent pop-up ads or unwanted redirects to suspicious websites. There are unauthorized transactions on your account. Your keyboard input or clipboard content is modified unexpectedly.How do I remove malware and secure my device? Uninstall suspicious apps: Remove any apps downloaded from unofficial sources.Published on May 14, 2026Updated on Sep 22, 20262How do I generate AI artwork on OKX marketplace?
OKX offers AI tools that empower even those with limited artistic experience to produce captivating digital art. These AI tools are user-friendly and designed to help you bring your creative ideas to life. You can experiment with various styles, colors, and elements to craft your masterpiece. This accessibility encourages people to explore their artistic side and be part of the NFT revolution.Published on Nov 13, 2023Updated on Aug 5, 202623Crypto profit & loss analysis (PnL) FAQ
The two measures can produce different percentages for the same holding, so check which cost measure the page you're reading is using. For how each cost measure is built, see Spot cost price.9. How far back is the historical record of Crypto PnL analysis? The historical data is recorded from November 6, 2020. Cryptos held before this date and not sold will be calculated at the price of 00:00 on November 6, 2020.10. What are the average cost price and cumulative cost price?Published on Apr 3, 2026Updated on Sep 4, 2026What's JIT Routing?
The router still produces a quote off-chain. The difference is that it prepares more than one candidate path, and the transaction itself carries conditional logic. When it executes onchain: The smart contract checks each candidate pool's current state. It picks the one with the highest output. Everything settles in a single atomic transaction. If the originally selected pool is still the best, the trade goes through it.Published on Jun 12, 2026Updated on Aug 5, 202632X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue producing blocks and processing on-chain transactions. August 13, 2025, 3:00 PM (UTC+8) OKX will stop supporting OKB withdrawals to Ethereum (ETH L1). August 15, 2025, 10:00 AM (UTC+8) The platform will automatically convert OKT held in users' accounts to OKB according to the exchange rules. August 15, 2025, 2:00 PM (UTC+8) Historically repurchased and reserved OKB will be permanently burned through an on-chain smart contract.Published on Aug 13, 2025Updated on Aug 6, 202682What costs apply besides trading fees?
These are two different pricing models, so they don't produce comparable costs. Which fee tier are you on? Maker and taker fees differ per tier. Have you opened an X-Perps account? Spot rates are different for accounts that have opened one and accounts that haven't. How did you pay? A payment method such as a card or a bank transfer can carry its own charge from the provider, separate from anything OKX charges.Published on Sep 4, 2026Updated on Sep 4, 2026Deposit Bonus FAQ
Subject to the relevant offer terms and conditions, only users who successfully opt in may be eligible to receive bonus payouts after the offer ends.If I can see the offer or task, does that mean I've successfully enrolled? Not necessarily. You must explicitly select Opt in on the offer landing page. After a successful Opt-in, you'll also receive a confirmation email or notification.Will assets I already held before the offer started be counted? No.Published on Sep 3, 2026Updated on Oct 1, 2026How do I trade X-Perps in Simple mode?
Your position size, the leverage behind it and the price you opened at all change what a given gap is worth in money, which is why two stop-losses placed the same distance from entry can produce very different losses.Why does my balance show zero when I still hold funds? Funds supporting an open position are held as margin and aren't available to open new orders, so the balance shown as available on the order screen can read zero while your holdings are unchanged.Published on Jul 28, 2026Updated on Oct 12, 2026Convert FAQ
Because the two are produced for different purposes, small differences between them are normal and don't indicate an error. The quote shown on the Convert page is the one that applies to your conversion.10. Can I cancel or reverse a conversion? No. A conversion is final as soon as you confirm it. It can't be cancelled, reversed or refunded, and this applies to conversions between crypto assets as well as conversions between crypto and cash.Published on Sep 5, 2024Updated on Sep 2, 20261,481How do I modify TP/SL?
It's also why a trigger price that the chart appears to reach after your position has gone doesn't produce a fill: the order was already cancelled at that point. If you open a new position on the same contract, set new TP/SL orders for it, because the cancelled ones aren't restored.Why do my partial take-profit orders return different amounts? Applies when you split one futures position across several take-profit orders.Published on Jun 13, 2024Updated on Sep 9, 202636What onboarding information is required for a family office?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the family office. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a family office need to consider for the onboarding process?Published on Oct 13, 2023Updated on Aug 26, 202692What onboarding information is required for a privately owned financial institution?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the privately owned financial institution. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control.Published on Oct 13, 2023Updated on Aug 25, 2026248What onboarding information is required for a Publicly Traded Company?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the publicly traded company. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. For a publicly traded company, this also includes persons having significant control over the company’s voting rights.Published on Oct 13, 2023Updated on Aug 25, 202683