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What proof of address documents can I submit?
Insurance document from an authorised insurer — Issued within the last 6 months; home, vehicle, personal, and medical insurance may be accepted.How do I upload my proof of address? Upload the original official PDF or a clear image of the complete document. Make sure the name and address match the information entered during verification.Published on Aug 28, 2026Updated on Aug 28, 2026Where do I find limits, fees and processing time details for cash deposit?
On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currency option Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select Cash Select your preferred entry to Deposit on the home page before selecting Cash on the Deposit pageHow do I access supported currencies and cash depositPublished on May 23, 2025Updated on Aug 5, 202632X Layer FAQ
First, select the Receive option from the home page before.Published on Jan 29, 2026Updated on Aug 13, 202614How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit the Rankings page or go to OKX App home page > New > select crypto pair, then tap Info at the top to view the popularity and market cap rankings. Tap through to explore the full rankings page.What's the Ranking page (leaderboard) and how can I use it to discover new tokens?Published on Aug 9, 2024Updated on Aug 5, 202656Where can I find details about cash deposit limits, fees, and processing times?
Here's how to get there once you've logged in to your OKX mobile app or website:On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currency option Select your preferred currencyOn the web Select Deposit from the home page tab > Deposit cash or go to Assets > Deposit Select Cash Select your preferred entry to Deposit on the home page before selecting Cash on the Deposit pageHow do I access supportedPublished on Apr 13, 2026Updated on Aug 11, 20261What are OKX's crypto trading bots and how do I utilize them?
On the app Head over to Menu > User Center option at the Home page Select Menu at the Home page Select Bots to explore our selection of trading bots Within the User Center section, select Bots Trading bots page loads up and it's ready to be exploredOn the web Hover over the Trade menu and select the Spot option Select Spot from the dropdown menu Access trading bots under the Tools option Select the type of trading bot of your preference from the Tools optionPublished on Sep 4, 2025Updated on Aug 27, 20262How do I download OKX app on an iPhone (iOS)?
On your iPhone, open a browser and go to the OKX official website: https://www.okx.com Tap the Share button in your browser, then tap Add to Home Screen > Add Once done, the browser will close automatically and the OKX icon will appear on your home screen. Tap it to access OKX directly.Other questions If you encounter any issues during the download process, feel free to contact us for assistance.Published on Feb 26, 2025Updated on Aug 25, 20268,093How do I add funds from portfolio to my Pay balance?
Select Transfer in Pay OKX Pay home page with Transfer option Select the crypto of your preference and key in your amount Select your crypto accordinglyWhat chains are supported? Only X Layer is supported currently via this functionality.How long will it take for my assets to appear in my Pay balance? It typically takes a few seconds for transfer to be processed. We'll send an email and push notification once it's completed.Can I cancel the transaction after submitting it?Published on Jan 22, 2026Updated on Aug 5, 20268How do I submit my proof of address (POA)?
Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable. Mortgage statement which is issued by a regulated financial institution. Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license.Published on Sep 5, 2023Updated on Aug 5, 20265How do I dollar-cost average at OKX with DCA trading bots?
To access the DCA bot, navigate to the home page and select Trade Select Trading bots before selecting your preferred DCA Trading Bot Begin the setup process by choosing from the different AI strategiesWhat should I do if I'm unsatisfied with the pre-set parameters? You can tweak the respective fields to change things like how often your entries are triggered and the margins for take-profit targets, as per the martingale strategy.Published on Oct 6, 2023Updated on Aug 5, 202626How do I deposit EUR with Bancontact?
homepage by selecting Transfer Select Deposit to start your deposit from the home page Select Bancontact as a deposit method and Next Enter the amount you wish to deposit and Next Review and confirm your deposit details and select Deposit You will then be redirected to complete the payment using Bancontact Note: make sure the name on your OKX account matches the name on your bank account for a smooth deposit transaction.Published on Sep 13, 2024Updated on Aug 5, 20264How do I make a crypto withdrawal? (app)
OKX app home page and profile page with Withdraw optionOn-chain withdrawal Select the preferred crypto you want to withdraw Select your preferred on-chain destination and Network OKX withdrawal Select destination screen with on-chain destination options Follow the on-screen instructions to complete the withdrawal details below and select Submit Fill in address Note: You can enable allowlist mode to protect your assets You can turn on the toggle at the bottom of the page to use internal withdrawalPublished on Aug 31, 2024Updated on Aug 5, 202667How do I invite existing users to join the Affiliate Program?
You can also check your Chat in the top right corner of the OKX app home page to view system messages.2. What happens if a user doesn't meet the eligibility criteria? Users who don't qualify will see a notification as soon as they open the link and won't be able to proceed to the submission page.3. Will rebinding affect a user's open positions or trading activity? No. Rebinding only affects the commission relationship — it has no impact on the user's trades or open positions.4.Published on Sep 27, 2023Updated on Sep 7, 20266OKX NFT FAQ
You can go to the wallet home page and open NFT, then scroll down and tap Manage NFTs > Display settings. Uncheck "Don't show NFTs hidden by me". After that, you will be able to see the hidden collectibles on the NFT page. Tap the three-dot icon at the bottom right of the corresponding NFT and select Unhide to restore its display. 11. How do I report a scam NFT collection?Published on Jan 5, 2023Updated on Aug 5, 2026567Crypto Tax Reporting (DAC8) FAQ
. • https://www.netherlandsworldwide.nl/bsn/where-to-find • https://www.belastingdienst.nl/wps/wcm/connect/nl/home/home • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/netherlands-tin.pdf Norway Fødselsnummer (FN) or National Identity Number Digits: 11-digit Format: DDMMYY-XXXXX (date of birth + 5-digit individual number).Published on Feb 23, 2026Updated on Aug 5, 20266