All
FAQ
Announcements
Product documents
How do I use the TWAP trading bot?
Access the Trading bots dashboard, then select TWAP from the Slicing bots menu TWAP is one of the options available in the Slicing bots section Select your desired trading pair and instrument using the menu in the TWAP section Numerous trading pairs and instruments are available for selection Select whether you want to buy or sell the first asset listed in the trading pair and input the price slippage you are willing to accept.Published on Sep 10, 2024Updated on Aug 5, 202619How do I use the iceberg trading bot?
Open your OKX app, go to Homepage and select Trade Select Trade from the homepage In the Trade menu, select Trading bots Select Trading bots from the trade menu To enter iceberg mode, select Iceberg from the Slicing bots option Select the Iceberg bot under the Slicing bots section In the Iceberg section, select the product and trading pair you want to trade using the top menu. You can use the trading bot in the spot, perpetual, futures, margin, and options markets.Published on Oct 28, 2024Updated on Sep 9, 202610What are OKX's crypto trading bots and how do I utilize it?
To place Iceberg Orders, select Iceberg from the Slicing bots menu. Iceberg bot option is available under the Slicing bots menu for your creation Traders can then choose the amount of slippage you can tolerate — for example, the amount by which the price can move when executing your trade — in the price range field. They can do this in increments of the trading pair’s base asset using the Var.Published on Jul 29, 2026Updated on Aug 5, 20261Iceberg strategy FAQs
5 orders will be placed in the order book 1st limit buy order will be placed at the current middle price (Ask 1 + Bid 1)/2 The 2nd limit buy order will be placed at Bid 1 price, whereas the 3rd one at Bid 2 price, etc The amount per order is around 0.1 BTC (multiplied by the random number) If the price goes up to higher than 35,000, the order would be temporarily halted If the order is filled, new orders will be placed according to the latest position in the orderbook If the change of price causesPublished on Aug 4, 2023Updated on Aug 5, 202617How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on Sep 29, 2023Updated on Aug 5, 2026580TRON Multi-Signature Scams: Can't Withdraw Your Funds?
Tronscan account page with owner and active permission notice Situation 2: the page will likely show "permission is authorized to 2 account(s)". This confirms the wallet was set up as multi-sig from the start and was never genuinely under your control. Tronscan account page with active permission authorized to 2 accountsWhat does this look like in practice? Situation 1: you may not be able to initiate a transfer at all.Published on Aug 7, 2025Updated on Sep 11, 202621How long does it take for a deposit to be completed?
Bundle verification: if you choose to transact on a Layer 2 network (such as Optimism, Base, or Arbitrum One), the transaction will be verified on Layer 2 and then bundled with other transactions as a single bundle for verification on Layer 1. OKX completes the deposit process based on the final Layer 1 status and Layer 2 block confirmations.Published on Oct 17, 2024Updated on Sep 10, 2026554How to claim my RL OKXclusive Pass?
Step 1: Download the OKX Wallet App Scan the QR code to download the OKX App Step 2: Create a new OKX Wallet or add an existing wallet If you do not have a crypto wallet and need to create one: [1] Choose Wallet from the top toggle, and click I don't have a wallet > Seed Phrase [2] Enable now [3] Back up now > To iCloud or By writing down [4] Enter your password > Confirm to back up If you already have a crypto wallet (like MetaMask, or Coinbase Wallet), you can simply import it into OKX Wallet andPublished on Apr 5, 2023Updated on Aug 5, 202644Address type upgrade FAQ
Example 1: Entry 1: (Standard) Address A Entry 2: (Universal) Address A These addresses will be merged to Entry 2, which allows withdrawals of any crypto selected for a specific network, based on compatibility. Example 2: Entry 1: (Standard) Address A Entry 2: (Universal) Address A Entry 3: (EVM) Address A These addresses will be merged to Entry 3, which allows withdrawals of any crypto selected for EVM compatible networks.How does the verification period works after the address type upgrade?Published on Aug 26, 2025Updated on Aug 5, 2026869How do I buy NFTs?
If you already have a wallet, you can also import it directly using your seed phrase or private key. 2. Search for your favorite NFTs or find your preferred collection and select the NFT 3. You can either Make offer or Buy, fill in the details, and select Confirm to complete your orderOn the app 1. Open OKX app, then select Web3 at the top. Connect your OKX wallet, and find OKX > More > NFT 2. Search for your favorite NFTs, or find your preferred collection and select the NFT 3.Published on May 30, 2023Updated on Sep 4, 2026534Index components weightage adjustment FAQ
If a component's price deviates more than 3% from the median price of all components, the component's price will be taken at 97% or 103% The deviation limit was updated from ±3% to ±2%. If a component's price deviates more than 2% from the median price of all components, that component's price will be taken at 98% or 102% of the median. Component weights of each index Equally distributed Distributed according to the component exchange's trading volume and liquidity levels 2.Published on Dec 14, 2023Updated on Aug 5, 202615How do I deposit EUR with SEPA bank transfer?
SEPA transfers can take up to 1–2 business days. If your deposit hasn't arrived after 2 business days: Confirm you used the correct IBAN and included the exact details as shown. Check your OKX transaction history to confirm the deposit isn't already there. If not found, reach out to our OKX Assistant with your bank's payment confirmation (showing the IBAN used).10. Why is my SEPA deposit taking longer than 2 business days?Published on Nov 16, 2023Updated on Aug 5, 2026152How do I update my verified name, identity information, document, or country of residence?
Select the field you need to update. 2. Enter information that matches your current official records. 3. Upload the account holder's valid government-issued document if requested. 4. Complete facial or security verification. 5. Submit the request and monitor the page and registered email. The update must remain for the same verified person.Published on Aug 28, 2026Updated on Sep 21, 20269How to fix passkey error 50162 on Android devices
If the 50162 error still appears, continue with Method 2.Method 2: Remove the damaged passkey from Google Password Manager If Google Play services previously created a corrupted passkey, simply updating the app won't fix the issue. You must delete the damaged passkey in both the OKX app and your Google Password Manager.How do I delete the damaged passkey in my OKX app? When the error message appears, select the option to delete the damaged passkey.Published on Dec 8, 2025Updated on Aug 26, 20265,100Buy/sell and Convert crypto FAQ
Open Activity. 2. Select Buy or Sell from the available filters. 3. Use the date, asset, or status filters to narrow down the results. 4. Select an order to view its details, including the order status, amount paid or sold, amount received, payment method, and order ID. On the web: 1. Go to Buy crypto. 2. Select Buy and Sell. 3. Open Order history. 4. Select the relevant order to view its details. Why was my payment currency converted to USDG when I bought a DEX token?Published on Sep 1, 2026Updated on Oct 19, 20263