Select More (3-dot icon) option and select Deposit history to view the past transactions Select More to check deposit history 3. Select the deposit transaction that you want to check the progress. You'll see the deposit amount, deposit status, and deposit time on the details page 4.

Follow the steps below to view your deposit or withdrawal history on OKX.On the web Log in to your OKX account and go to Deposit or Withdrawal page Select the View history tab. OKX deposit page with View historyOn the app Open the OKX app and go to Activity. Select Type filter and choose your transaction type: Cash deposit, Cash withdraw, Crypto deposit, or Crypto withdraw. OKX app Activity page...

If your issue remains unresolved or you have a follow-up concern, please submit a new support ticket through the OKX Assistant so our team can assist you further.For logged-in Users Via the app Load your app and select Menu after you log in Proceed to select Menu Select Get help Select Get help Select Check your tickets to view all your open and closed tickets Click the Check your tickets Select the ticket you’d like to view or respond to Type your reply in the text field at the bottom of the screen

Check your email (including spam) for a message from the verification team with your specific case instructions, and reply with any requested supporting documents.

Find the number of block confirmations required on the deposit arrival Note: At the bottom of the deposit page, you can check the deposit progress in the deposit history and view the required number of block confirmations. The crypto will only be credited after the actual block confirmations reach the required number of block confirmations.

Find the number of block confirmations required on the Deposit arrival You can also check the deposit progress in your deposit history. On the deposit page, select the three dots icon in the upper right corner > Deposit history > Select the relevant deposit record to view its status and progress. Note: You can also copy the Transaction ID (TxID) and view more details via blockchain explorer.

How do I check if an email is officially from OKX via EML file? With the increase in phishing attempts where scammers impersonate official OKX email addresses, you may receive emails that appear legitimate but are actually forged.If you are unsure about an email's authenticity, you can verify it through OKX's official channels and by checking its EML file using the steps below:1. Verify the sender's email address Verify the sender's email address on okx.com.

If your profit and loss is recorded in a unit you did not expect, check the settlement asset selected for the position first, then check your collateral settings.Why does my X-Perps order screen show no available margin? Work through these checks in order when the order screen shows no usable margin while your account holds a balance. Check the settlement asset selected for the order, and confirm your balance is held in a unit the selected settlement route uses.

Go to Rewards > Welcome Rewards to check your assigned tasks, rewards, and expiry. Your inviter can check their own task and reward status on the Referral homepage or under My referrals > Invited friends.

Check the Start Time and End Time on the campaign landing page. Make sure you also check the time zone shown.Trade-to-Earn prize poolQ: What is Trade-to-Earn? Trade-to-Earn rewards is calculated based on eligible trading volume generated after you join.

Check the currency in Assets first, and use Convert if you need to change it into a currency your order is quoted in.My balance still shows as zero after I transferred. What should I check? Refresh. Reload the page on web, or close and reopen the app, then go back to the trading screen. The balance panel doesn't always update in place. Check the transfer completed. Open Assets and review your transfer history to confirm the transfer went through and landed in the Trading account.

To avoid depositing unsupported tokens, here are some suggestions: Review the supported token list Before depositing, visit our website to check the latest list of supported tokens. Ensure that the token you choose is on this list. Check deposit information If you are unable to select the corresponding token, network chain, or matching contract address during the deposit process, pause the transaction.

Besides contacting Customer Support, you can also check the email via EML file to confirm whether it was genuinely sent from OKX. If any of these fields show fail, the email did not pass authentication and is likely sent from an unauthorized source. spf=fail dkim=fail dmarc=fail Check out “How do I check if an email is officially from OKX using an EML file?”

Copy your TxID and check it on blockchain explorer. Wait for enough confirmation before the funds appear.My crypto is unavailable due to token maintenance Why does this happen: Sometimes a token is under maintenance (due to network upgrades or wallet service updates). During this time, deposits or withdrawals may be temporarily suspended. What to do: Check the OKX Status page for any ongoing maintenance.

How do I check which assets I can trade with right now? The assets you can select in Trade with and Receive can differ by pair, by account and over time. Rather than working from a list, check in the product: open the pair you want, open the Trade with selector, and see what's offered on your account. If the asset you expect isn't there, contact support and we'll check your account.How are trades on a USD pair treated for tax? This article describes how settlement works on OKX.