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How do I submit my proof of address (POA)?
Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable. Mortgage statement which is issued by a regulated financial institution. Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license.Published on Sep 5, 2023Updated on Aug 5, 20265What proof of address documents can I submit?
Utility bill — Issued within the last 6 months. Home internet, cable TV, landline telephone, gas, water, and electricity bills are accepted. Mobile phone bills are not accepted. Lease contract or agreement — The lease must run for at least 6 months, have at least 2 months remaining, and be signed by the landlord and tenant. An indefinite lease may be accepted.Published on Aug 28, 2026Updated on Aug 28, 2026What's OKX Card?
Note: your card's billing address must match the address registered on your main OKX account. You can't set a different billing address just to meet a merchant's requirements.Published on Mar 24, 2026Updated on Oct 22, 2026304OKX Card Subscription Cashback FAQ
Avoid in-app purchases or intermediary billing services such as the App Store or Google Play, as the transaction must be identified under the eligible subscription provider’s merchant name to qualify. Receive your cashback in OKX Pay once the transaction is fully settled. It usually takes 1-5 business days for a card transaction to settle.Published on Aug 19, 2026Updated on Oct 7, 20267How do I deposit EUR with a debit or credit card?
You can skip this step if you have already added a card Provide your card details to add your card, then select Next Provide your billing address, then select Next After adding your card, you'll see the success notification confirming that your card has been added Input your preferred amount, then select Preview Preview your deposit before completing the process Select Submit to initiate deposit via your card Note: your bank may require you to obtain approval via SMS code or through the respectivePublished on Feb 12, 2026Updated on Aug 5, 20262USDG rewards program FAQ
Treasury Bills, to help maintain its peg near 1 USD. These reserves are verified monthly by independent auditor Enrome LLP, and the reports are publicly available here. While USDG is structured to maintain price stability, please note that all stablecoins carry inherent market and depegging risks.4. Where do USDG rewards come from? USDG rewards are fully funded by us. Your funds always remain in your control — we don’t use or lend your assets without your consent.5.Published on Oct 13, 2025Updated on Aug 5, 2026539What's KYC: What to expect and why it matters?
Enhanced Due Diligence (EDD) If your account is flagged for higher risk (for example, high-volume transactions or politically exposed persons), we may request: Proof of address (utility bill, bank statement) Source of funds or wealth (for example, payslips, business documents) This step ensures transparency and compliance with stricter regulatory requirements4.Published on Jun 24, 2025Updated on Aug 25, 202675How do I trade with OKX on TradingView?
Note: use the toggle to select monthly or annual billing. Select Next to proceed to the Payment method page. Enter your coupon code in the "Have a promo code?" field to activate your discounted TradingView subscription.How do I deposit via TradingView?Published on Sep 4, 2026Updated on Sep 4, 2026How do I buy with debit / credit cards?
Select Next and provide your billing address, then select Add card to complete adding a card to your account After it's successfully added, select the card you just added on the payment selection page and click Preview Confirm all the details on the preview page and then select Buy To confirm your transaction, you will need to obtain a code from your bank via SMS or the banking app.Published on Feb 22, 2024Updated on Oct 2, 2026592A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: Driver's license (if the address is visible and matches the address provided) Government-issued IDs with your current address Utility bills (water, electricity, and gas), bank statements, and property management invoices that were issued within the last 3 months and clearly show your current address and legal name Documentation or voter identification listing your full address and legal name issued withinPublished on Sep 25, 2023Updated on Aug 25, 20266,533Forced liquidation FAQ
> Transaction bills, which can be filtered or exported Actual realized PnL Realized PnL in Position history (already includes trading fees and funding fees)FAQ1.Published on Sep 3, 2026Updated on Oct 5, 20266How do I protect my account from Trojan horse takeovers?
Phishing Emails and Attachments Emails disguised as bills, delivery notices, or company updates may contain dangerous links or attachments designed to deploy malware. Risky file types include .exe, .zip, .docm, and .xlsm. Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device.Published on May 30, 2025Updated on Aug 26, 202619Simple X-Perps FAQ
You can review the execution price and detailed fee breakdown in your order history and bills.Published on Jun 25, 2026Updated on Oct 12, 2026OKX API FAQ
API keys will not be considered inactive if they are used to call private or account-related interfaces that require identity verification, such as viewing account balance, billing data, or placing orders. Only read-only API keys bound to an IP or specific permissions will not expire.What are the Loan, Earn, and Transfer permissions? Transfer: Allows the key to transfer funds between your accounts. Available to all accounts. Loan: Allows the key to borrow, repay, and manage loans.Published on Sep 20, 2024Updated on Sep 28, 2026144
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