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Identity linked to another account: verification and ownership FAQ
I am a twin and the system may have matched me with my twin. What should I do? Contact customer support. State that you are a twin and follow the form instructions to complete a live facial check and provide your own valid identity document.Published on Aug 28, 2026Updated on Sep 2, 2026FAQ11How do I deposit PLN with Zen.com?
On the app: Select From and select Manage on the bottom sheet Select (-) icon and then select Remove On the web: Select Change from input screen Select the Manage, then select Remove icon and select Remove button in the confirmation box. Once disconnected, you'll need to re-link your ZEN.COM account to use it again.14. What should I do if I'm having trouble connecting my ZEN.COM account? If you have problems linking or registering, please contact OKX Support.Published on Oct 8, 2026Updated on Oct 9, 2026FAQA chance to win a Manchester City VIP experience
In the event of any dispute arising out of or relating to this Term Sheet, the non-prevailing party shall reimburse the prevailing party for all reasonable costs and expenses incurred in connection with such dispute, including reasonable attorneys' fees, court costs, and other legal expenses. 10.2 Limited Discovery.Published on Aug 17, 2026Updated on Aug 21, 2026AnnouncementsOKX API FAQ
In the API, contract orders are in units of sheets and must be a multiple of the minimum order quantity of the currency pair. The minimum order quantity can be obtained through the minSz field of the product interface here."Withdrawal error: 58207 Withdrawal address is not whitelisted for verification exemption"; why does the allowlist verification still report an error when it is closed on the withdrawal page?Published on Sep 20, 2024Updated on Sep 28, 2026FAQ144
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