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Beneficial Ownership FAQ
The ownership structure documents should clearly show the ownership structure along with the full names and percentage ownership of each owner, including all intermediary owners.What are intermediate owners (interlayer entities)? Intermediate owners are entities that hold a significant stake in your institution’s ownership structure between the institution itself and the ultimate beneficial owner (UBO).Published on Oct 10, 2024Updated on Aug 25, 2026FAQ7Identity linked to another account: verification and ownership FAQ
Stop using the other person’s document and submit an identity-ownership correction review through the verification page. The account may remain restricted while ownership is reviewed. Do not ask the document owner to complete additional facial checks on your behalf.6. I believe someone used my identity document or personal information to verify an account. What should I do? Do not submit sensitive identity documents in ordinary chat. Contact customer support.Published on Aug 28, 2026Updated on Sep 2, 2026FAQ12How do I verify OKX's ownership and balance of the wallet address?
Store the downloaded Proof of Reserves and verification tool in the same folderHow do I verify OKX's ownership of wallet reserves address? OKX snapshot data contains addresses, "I am an OKX address" messages and signatures, as well as BTC multi-signature redemption scripts. You can operate using the below steps to confirm that OKX owns these addresses.Published on Sep 26, 2023Updated on Aug 26, 2026FAQ1,042What is OKX keyless wallet?
Effectively spread risk, no need to safeguard private keys OKX keyless wallet distributes ownership of the private key among multiple parties, reducing the risk of theft or loss of assets. No complete private key is stored on a single device, and each party receives a private key share that does not have the ability to independently control the assets. This means that even if a private key is stolen, others cannot access the assets through this one share.Published on Aug 1, 2023Updated on Sep 1, 2026FAQ218Hardware Wallet Verification FAQ
You never need to send a transaction to prove ownership.Published on Sep 25, 2026Updated on Oct 1, 2026FAQOKX x McLaren: Digital Collectibles FAQs
Noncustodial means that we nor any other network participants have control over your wallet or the assets stored in it. As the owner of your Web3 Wallet, you take full custody of the crypto assets held within the wallet. All assets in the wallet are stored on-chain and the owner can access it at any time. For more information on opening an OKX wallet, click here.When do I have to redeem my digital collectible utility? Utilities must be redeemed within three weeks of the minting window closing.Published on Jun 5, 2024Updated on Aug 26, 2026FAQ7Social Login FAQ
Wallet ownership is primarily identified through the stable user identifier provided by Apple and does not depend on whether your email address is hidden. A hidden email address or display name only affects the information shown in the interface, not wallet ownership or recovery.12. Can I export the seed phrase of my Social Login wallet? You can export the seed phrase from the OKX App or the browser extension.Published on Sep 7, 2026Updated on Sep 15, 2026FAQ19How do I withdraw EUR with SEPA bank transfer?
To learn more about our fees and processing time, read more here.How do I verify the ownership of the receiving account for the first time cash withdrawal? To comply with local laws and regulations, you'll need to verify the ownership of the receiving account during the cash withdrawal process.Published on Nov 16, 2023Updated on Sep 1, 2026FAQ263How do I link an authenticator app?
It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account? Once the app is downloaded, you'll need to link it to your OKX account.Published on May 21, 2026Updated on Aug 5, 2026FAQ4TradFi X-Perps Introduction FAQ
OKX X-Perps like SPYUSD Perp and QQQUSD Perp track the price of an ETF unit but do not give you ownership of the ETF units themselves. You do not receive ETF holder rights or dividends. OKX X-Perps are built for price exposure and trading, not fund ownership or income generation.How are Oil, Gold and Silver X-Perps different from buying commodities? OKX X-Perps provide price exposure to commodities including Gold, Silver, WTI Crude Oil, and Brent Crude Oil.Published on Jun 9, 2026Updated on Oct 11, 2026FAQHow do I withdraw USD with an international wire transfer?
of the receiving account when you make a cash withdrawal to a newly added account.How do I verify the ownership of the receiving account for a first-time USD withdrawal?Published on Dec 31, 2024Updated on Aug 5, 2026FAQ11My account says “We need to know more about you.” What should I do?
If your wealth comes from owning the company, select Business ownership and provide ownership records together with evidence showing how the value or income reached you. If a spouse, family member, or friend gave you money without requiring repayment, select Inheritance, grant or gift, where available, and provide the transfer record and an explanation.4.Published on Aug 28, 2026Updated on Sep 15, 2026FAQ5What onboarding information is required for the government-owned enterprise?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership and control are exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.Published on Oct 13, 2023Updated on Aug 25, 2026FAQ73TradFi X-Perps vs Real Stocks FAQ
X-Perps don't give you legal ownership of the underlying share. You don't receive shareholder rights, voting rights, direct dividends, ownership claims on the company, or custody of a real or fractional share. What you own is the futures position itself, a contractual claim on price performance, entitling you to the profit or loss from closing the position, and the funding rate payments you receive or are obliged to make while the position is open.Do X-Perps pay dividends? No.Published on Jun 9, 2026Updated on Aug 13, 2026FAQWhat onboarding information is required for a family office?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a family office need to consider for the onboarding process?Published on Oct 13, 2023Updated on Aug 26, 2026FAQ92