KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.

Table 1: The channels affected Only the channels listed below are required to switch to the new "/business" URL.

Find out the reason for your application rejection by selecting verification feedback Learn more on how you can fix the errors on your Institutional account application here.FAQQ1: Why was my bank deposit rejected for a business account? Business or corporate account deposits are rejected if the sending bank account name doesn't exactly match your registered OKX business name — including suffixes like "Pty Ltd."

Main operating country Select the country or region where the company mainly carries out its day-to-day business and substantive operations. Consider where the core team works, business activities are managed, and the company’s principal operations actually take place. This may be different from the legal registration country. C.

or profit-distribution record Evidence showing how the business income reached you A business licence alone may show that the business exists, but it may not establish the source of the funds or prove that you received them.Investment Returns Provide one or more of the following: A brokerage or investment statement A dividend or interest notice A tax record A bank statement showing the proceeds A transfer record, where requiredAnother Exchange or Self-Custodial Wallet Provide evidence that you own

address, principal place of business, institution type, and industry, amongst other pertinent and verifiable data.

For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a board

For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Note：For public funds, only the articles of association are required.Complete the following template to finish verification Sign

SEPA transfers can take up to 1–2 business days. If your deposit hasn't arrived after 2 business days: Confirm you used the correct IBAN and included the exact details as shown. Check your OKX transaction history to confirm the deposit isn't already there. If not found, reach out to our OKX Assistant with your bank's payment confirmation (showing the IBAN used).10. Why is my SEPA deposit taking longer than 2 business days?

In any case, we will acknowledge your complaint within 5 business days from the date of receipt to let you know we are looking into it. In terms of OKX processes, we will generally provide our final response letter to the complaint filed within 15 Business Days, if for whatever reason it is not possible, we will keep you informed of the new timeline to issuing the final response letter.

For example: Company Registration Certificate or Business Registration Certificate (or equivalent official document, such as a Business License) Partnership Agreement (if your company is a partnership) Memorandum and Articles of Association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Complete the following template to finish verification

income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment income

Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.

Privately owned financial institutions are entities such as money services businesses (MSBs), money transmitters, broker-dealers, or banks. These entities are not publicly traded and have less than 50% government ownership.Who are the key persons for a privately owned financial institution?

Dear OKX Pool Users, Due to business restructuring, XMR mining will be ceased at 07:00 April 28, 2021 (UTC). All mining earnings and hashrate plugin will be stopped from then on. Earnings generated prior to the cessation will be distributed as normal. We are sorry for any inconvenience caused and thank you for your understanding and support! OKX will strive to provide you with better products and services.