FAQ
Account management and security
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Aug 25, 2026223
- Passkey FAQPublished on Mar 19, 2025Updated on Aug 26, 2026175
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Aug 25, 202621,978
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Aug 25, 202685
- How do I download my account statements?Published on Nov 6, 2024Updated on Aug 11, 20265
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Aug 26, 20261,410
- How do I register an account on OKX?Published on May 23, 2024Updated on Aug 28, 202638
- What should I do if my phone number/email address/authenticator app is unavailable?Published on Sep 15, 2023Updated on Aug 25, 20266,591
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Aug 26, 20264,577
- How do I change my phone number?Published on Sep 7, 2023Updated on Aug 25, 202615,274
- How do I update my email?Published on Sep 6, 2023Updated on Aug 5, 20263
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Sep 4, 202614,222
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Aug 25, 202617,124
- How do I close my account? (web)Published on Aug 22, 2023Updated on Aug 10, 2026477
- How do I close my account? (app)Published on Aug 22, 2023Updated on Aug 25, 2026914
Showing 16-30 of 43 articles