FAQ
Account management and security
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 25 Aug 202621,995
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 25 Aug 202685
- How do I download my account statements?Published on 6 Nov 2024Updated on 20 Aug 2026143
- How do I download my account statements?Published on 6 Nov 2024Updated on 11 Aug 20265
- How do I update my authenticator app?Published on 1 Aug 2024Updated on 5 Aug 2026290
- How do I freeze my account? (app)Published on 11 July 2024Updated on 5 Aug 20268
- How do I secure my exchange account?Published on 12 June 2024Updated on 26 Aug 20261,411
- How do I register an account on OKX?Published on 23 May 2024Updated on 28 Aug 202638
- What should I do if my phone number/email address/authenticator app is unavailable?Published on 15 Sept 2023Updated on 25 Aug 20266,593
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 26 Aug 20264,577
- How do I change my phone number?Published on 7 Sept 2023Updated on 25 Aug 202615,278
- How do I change my email?Published on 6 Sept 2023Updated on 5 Aug 20264,385
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 4 Sept 202614,224
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 25 Aug 202617,132
- What is sub-account?Published on 22 Aug 2023Updated on 20 Aug 20261,903
Showing 16-30 of 46 articles