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Passkey FAQ
If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby. With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do?Published on 19 Mar 2025Updated on 26 Aug 2026187Event Contracts Between settlement FAQ
For example, if the event expires at 18:30 UTC+8, the settlement window is 18:29:00–18:29:59 UTC+8.When is the contract evaluated, and how is the outcome determined? The contract is evaluated once at expiry. With lower bound a and upper bound b (a < b), if a ≤ settlement price < b, the contract settles as "Yes" (in range). Otherwise, it settles as "No" (out of range).Published on 16 Apr 2026Updated on 26 Aug 20262A beginner's guide to identity verification
I'm under the age of 18. Why can't I sign up? Due to local laws and regulations, you must be 18 or older to access our services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you. We'll store it securely and never share with third parties.9. Which types of documents can I use to verify my residential address for account identity verification?Published on 25 Sept 2023Updated on 25 Aug 20266,533What's Wallet Connect?
Users under 18 years old are not eligible to register an exchange account and therefore can't use the Wallet Connect feature.Published on 7 Jan 2025Updated on 5 Aug 20261,659What are the spot trading guidelines for copy traders?
Date Trading history Profit and loss after fees Witholding amount (10% of profits) April 17 (Mon) BTC/USDT Bought: April 1, 2023 Sold: April 17, 2023 +200 USDT 20 USDT April 18 (Tue) BTC/USDT Bought: April 6, 2023 Sold: April 18, 2023 ETH/USDT Bought: April 6, 2023 Sold: April 18, 2023 -50 USDT +300 USDT 0 30 USDT April 19 (Wed) No new buy orders BTC/USDT Bought: April 6, 2023 Sold: Not yet sold ETC/USDT Bought: April 6, 2023 Sold: Not yet sold N/A N/A April 20 (Thur) ETC/USDT Bought: April 6, 2023Published on 6 Nov 2023Updated on 26 Aug 2026284How do I create passkeys? (app)
(The standalone Passwords app requires iOS 18+.) Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2. Open the OKX app, go to menu, and select Account settings > Security > Passkeys 3. Select Passkeys and complete the security verification 4.Published on 16 Aug 2023Updated on 22 Oct 202614,294Why did my identity verification fail?
Under 18 Years Old The document you submitted does not meet the platform’s requirements. The system has detected that you do not meet the minimum age requirement. You may reach out to us via OKX Assistant once you have reached the age requirement to complete your identity verification.Published on 5 Sept 2023Updated on 25 Aug 202611,668Individual identity verification eligibility, review time and supported identity documents
You must be at least 18 years old, and services are not available in restricted locations. Passports, national identity cards, driving licences, residence permits, and other government-issued documents are common examples, but the exact list shown on your page is definitive. Some jurisdictions, including Türkiye and the UAE, have more specific document requirements.2. My identity verification is still under review. What should I do?Published on 28 Aug 2026Updated on 28 Aug 20269X Layer upgrade and OKT/OKB asset handling FAQ
August 18, 2025, 2:00 PM (UTC+8) The OKB smart contract will be upgraded to remove minting and burning functions.FAQWhat's X Layer? X Layer is a public blockchain, decentralized public blockchain launched by OKX. It isn't a sub-chain or dedicated chain of the OKX exchange. Anyone can deploy projects on X Layer. OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks.Published on 13 Aug 2025Updated on 6 Aug 202682Lead traders: Spot lead trading guidelines
Date Trading history Profit and loss after fees Witholding amount (10% of profits) April 17 (Mon) BTC/USDT Bought: April 1, 2023 Sold: April 17, 2023 +200 USDT 20 USDT April 18 (Tue) BTC/USDT Bought: April 6, 2023 Sold: April 18, 2023 ETH/USDT Bought: April 6, 2023 Sold: April 18, 2023 -50 USDT +300 USDT 0 30 USDT April 19 (Wed) No new buy orders BTC/USDT Bought: April 6, 2023 Sold: Not yet sold ETC/USDT Bought: April 6, 2023 Sold: Not yet sold N/A N/A April 20 (Thur) ETC/USDT Bought: April 6, 2023Published on 30 Oct 2023Updated on 23 Sept 2026198How do I register an account on OKX?
I'm under 18. Can an exception be made for me? No. You must be at least 18 years old, or meet the minimum legal age shown on the registration page. Parental or guardian consent, financial circumstances, and other personal reasons can't be used to make an exception. Don't use a parent's, guardian's, or another person's identity information to register.9. Is there a maximum age for registration?Published on 23 May 2024Updated on 12 Oct 202670Copy trading FAQ
Lead traders can close positions in batches at market price by order, or choose to close all positions at market price at once.18. What are the leverage and position limits for copy trading? For more details on supported contracts, read What limits are there for futures copy trading?.19. What is bot parameter sync?Published on 15 Sept 2023Updated on 26 Aug 2026689Social Login FAQ
This is available from app version 6.187.0 onward.18. Why are some DApps, DeFi products, or networks unavailable? Some DApps, DeFi products, and networks may be temporarily hidden or restricted to prevent users from entering unsupported or incomplete experiences. Access will be expanded as network coverage, signing capabilities, and transaction flows are improved.19. Does the Social Login wallet support limit orders, strategy trading, and Copy Trading?Published on 7 Sept 2026Updated on 15 Sept 202619OKX Web3 FAQ
Users must be at least 18 years old and have full legal capacity.When acting on behalf of a business, users must have valid authorization and ensure the entity is lawfully registered. Access to Web3 services isn't available in sanctioned or restricted regions, and we reserve the right to restrict or terminate access in certain jurisdictions.5. Is KYC (identity verification) required to use our Web3 Wallet?Published on 19 Jan 2026Updated on 24 Aug 2026171OKX x McLaren NFT Sweepstakes Terms & Conditions
Eligibility: To participate in this Sweepstakes, you must be at least eighteen (18) years old and the age of majority in the country you reside.Published on 25 Apr 2024Updated on 26 Aug 2026608